Vox News Updates

Being connected to the digital world means living in the 21st century Internet access opens up the race to the future, providing access to tools, skills and opportunities. Connectivity has changed people’s lives across South Africa, allowing anyone to access information and communicate with others all over the country, and… Read more »

In a world dominated by super-fast connectivity (you know the sales pitch) – Satellite seems about as relevant as a coupon for Blockbuster at a Netflix convention (editor’s note: we are officially too old to think of more relevant pop-culture jokes. Skibidi Rizz). In fact, we’ve compiled a Throwback list… Read more »

A Powerful Channel for Contact Centres We all know that mobile phones were originally invented to enable Voice calls that could be made and received on the go, and not just through a fixed land line. And so it’s ironic that we’re seeing an increasing trend in recent years for… Read more »

People of Vox: Spotlight on Trisha Francey  There’s something magical about successful women in the workplace. Perhaps it’s because it’s an honour to be living in a time where boundaries are broken and glass ceiling shattered daily. Perhaps it’s a deep rooted, intrinsic desire to see them succeed. Perhaps because,… Read more »

Vox has partnered with Q-Kon to launch Low Earth Orbit (LEO) satellite services, providing rapid, reliable and affordable high-speed connectivity for South African enterprises in remote areas. LEO satellites orbit approximately 1,000km from Earth, offering latency under 100 milliseconds with committed capacity of 100Mbps downloads and 20Mbps uploads. The technology… Read more »

Understanding Internet throughput   Think about travelling to work on the highway. During peak traffic hours, those 120 km per hour signs are essentially redundant—there are simply too many cars on the road for everyone to be able to travel that fast, simultaneously. We all know that when the highway… Read more »

Vox Weather, a specialist weather service led by meteorologist Annette Botha, has partnered with Landbouweekblad and Landbou.com to provide daily and seasonal weather updates to readers. The Vox Weather platform – which currently has more than 65 million views a month – provides Landbouweekblad with reliable weather updates that can… Read more »

The Economic Benefits of a Locally Based Solution Operational efficiency and customer satisfaction are critically important for contact centres. However, looking to global providers for the required cutting-edge technology generally comes with a globally sourced price tag, which can be costly in Rand terms. Add in the infamous volatility of… Read more »

How the Travel Industry Needs to Get Connected   From the moment that plane commuters reach their destination, travellers around the world can immediately hear the surround-sound beeping noises as passengers, now safely arrived, turn on their phones to once again become fully connected. We find a similar story when… Read more »

A partnership designed to revolutionise customer engagement in SA Poor customer service can have a serious impact on the overall health of your business. In the short term, it can affect sales, and over the longer term, it can lose your business some of its existing clients, as well as… Read more »