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  • Happy Contact Centres, Increased Agent RetentionHappy Contact Centres, Increased Agent Retention
    How to build workplaces that your employees want to work in Contact centre agents are the immediate face of the company whenever they engage with its customers. When contact centre agents display a positive attitude – as well as excellent skills – this has a correspondingly positive impact on customers’… Read more »
  • Is Your Business Wi-Fi Due for an Upgrade?Is Your Business Wi-Fi Due for an Upgrade?
    A better Wi-Fi environment brings increased productivity to your employees and your organisation Business Wi-Fi provides your employees with their gateway to the Internet, including operations in the Cloud. This requires stability and reliability – and as your business grows, your Wi-Fi needs may change. What worked for your organisation… Read more »
  • Bringing the ‘Gees’ and Embracing New ChallengesBringing the ‘Gees’ and Embracing New Challenges
    People of Vox: Spotlight on Adriaan Buitendag After a solid five years at Vox, Regional Sales Manager Adriaan Buitendag is taking on a new and exciting challenge with a move from Polokwane in Limpopo to Gauteng, embracing increased responsibilities and the excitement of a big, bustling city. It’s not necessarily… Read more »
  • Your Digital Bodyguard in a World of Online MadnessYour Digital Bodyguard in a World of Online Madness
    Get real-time protection against viruses, spyware and other online threats   Let’s talk… something really cool. No, not your new iPhone. Not the soft-close drawers in your kitchen. Not even that one accountant with the sleeve tattoo who runs 10Ks “for fun.” We’re talking about… Antivirus Software. Wait, don’t leave… Read more »
  • Wireless Connectivity Struts its StuffWireless Connectivity Struts its Stuff
    In the age of reels, DMs, and “guys, it’s giving…” …Wireless Connectivity is basically the socialite of the tech world—glamorous, fast-talking, always on the move, and somehow everywhere.   Unlike Satellite (our dependable but dusty Oupa), Wireless is that hyper teen who can’t sit still, wears AirPods at the dinner… Read more »
  • The Fibre Connectivity Alternative That’s Perfect For YOUThe Fibre Connectivity Alternative That’s Perfect For YOU
    Being connected to the digital world means living in the 21st century Internet access opens up the race to the future, providing access to tools, skills and opportunities. Connectivity has changed people’s lives across South Africa, allowing anyone to access information and communicate with others all over the country, and… Read more »
  • Satellite is Old… But is it Over?Satellite is Old… But is it Over?
    In a world dominated by super-fast connectivity (you know the sales pitch) – Satellite seems about as relevant as a coupon for Blockbuster at a Netflix convention (editor’s note: we are officially too old to think of more relevant pop-culture jokes. Skibidi Rizz). In fact, we’ve compiled a Throwback list… Read more »
  • WhatsApp and Your CustomersWhatsApp and Your Customers
    A Powerful Channel for Contact Centres We all know that mobile phones were originally invented to enable Voice calls that could be made and received on the go, and not just through a fixed land line. And so it’s ironic that we’re seeing an increasing trend in recent years for… Read more »
  • Leading Her Team with Strength and MotivationLeading Her Team with Strength and Motivation
    People of Vox: Spotlight on Trisha Francey  There’s something magical about successful women in the workplace. Perhaps it’s because it’s an honour to be living in a time where boundaries are broken and glass ceiling shattered daily. Perhaps it’s a deep rooted, intrinsic desire to see them succeed. Perhaps because,… Read more »
  • Vox delivers high-speed connectivity to enterprises across South Africa with LEO
    Vox has partnered with Q-Kon to launch Low Earth Orbit (LEO) satellite services, providing rapid, reliable and affordable high-speed connectivity for South African enterprises in remote areas. LEO satellites orbit approximately 1,000km from Earth, offering latency under 100 milliseconds with committed capacity of 100Mbps downloads and 20Mbps uploads. The technology… Read more »

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