Vox News Updates

Today, we talk lag (go figure). More importantly, we understand how it works, why it happens, and how to fix it (so that maybe our Twitter feed can be a bit more peaceful). Read more »

There are very real cyberthreats lurking today, and all organisations need to protect themselves. We tune into the movies and TV shows for entertainment – sometimes because we need a serious dose of escaping reality to forget about our challenges for a while. And if we’re watching a thriller, when… Read more »

Considering the differences between traditional and hosted PBX Even in today’s digital business world, Voice remains a key element in the overall communications offering, and so it’s important to make the right choice for your company’s telephony requirements. This includes whether to choose traditional on-premises PBX or hosted PBX (in… Read more »

People of Vox: Spotlight on Shirley Cross  Here is a multiple-choice question – please choose the correct answer from the following options below. Vox National Programme Manager in the PMO Office, Shirley Cross, has been with the company for: 30 days 5 months (30 weeks) 5 years (30 months) 30… Read more »

If we’re talking connectivity, there’s only one choice worth investing in. It’s fast, it’s future-proof, it’s the ultimate Internet experience. Spoiler alert: it’s Fibre. Chances... Read more »

Call centres are increasingly using mobile numbers for outbound calls which is effective but against regulations, making it a costly tactic in terms of reputation and brand perceptions, says Natalie van der Merwe and Andrew King at Vox.   The ICASA 2016 Numbering Plan Regulations prohibit the use of mobile… Read more »

People of Vox: Spotlight on Nathaniel Govender   Perseverance, persistence and overcoming personal challenges are all part of the journey for Nathaniel Govender, who heads up the Vox Project Management Office (PMO). Known to friends and colleagues alike as ‘Nate’, the Executive Head of the Project Management Office is softly… Read more »

Data is like oxygen in the digital era and people are using more of it. In 2025 alone, global mobile data usage is projected to reach approximately 200 exabytes per month. That is 200 billion gigabytes of data consumed monthly by everything from high-definition video streaming to online gaming and… Read more »

Online gaming – it’s categorically bad for your kids, right? Or is it…?  So there you are – having yet another argument with your six-year-old about video games. The last half-an-hour has seen whining, snot-en-trane and threats about who has control over the controller – and that’s just the adults.… Read more »

People of Vox: Spotlight on Greg Gyngell   If there’s something strange In your neighbourhood Who you gonna call? Greg Gyngell! If there’s something weird And it don’t look good Who you gonna call? Greg Gyngell! Right, well with apologies to the Ghost Busters franchise (do you have an ear-worm… Read more »