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- Microsoft Family and Personal Licences Unlock the Power of Ai
The speed at which artificial intelligence (AI) has transformed from being a niche technology into a mainstream tool these past few years is astonishing. The key differentiator in the recent AI journey has arguably been the introduction of ‘generative AI’, meaning a type of AI that can create new content… Read more » - Why LTE Failover Isn’t Optional (Unless You Like Chaos)What’s the Internet equivalent of loadshedding? We like to call it downtime. You know the drill. Web page doesn’t load, YouTube vid (on company time)... Read more »
- Please Call “Someone” – Understanding The Role of ISPs in How We ConnectThere was a time where calling was simpler. Dial. Ring. Hope. Kind of like the lotto, except at least one family member always acted like... Read more »
- Enabling People Through Technology
People of Vox: Spotlight on Natalie van der Merwe “Technology is best when it brings people together.” ~ Matt Mullenweg As the Vox Head of Products: Telephony, Natalie van der Merwe is another long-serving Vox employee who embodies so much about what makes the company great. She’s smart as a… Read more » - Understanding LAG (and how to finally make it disappear)Today, we talk lag (go figure). More importantly, we understand how it works, why it happens, and how to fix it (so that maybe our Twitter feed can be a bit more peaceful). Read more »
- No Longer Only in the Movies…
There are very real cyberthreats lurking today, and all organisations need to protect themselves. We tune into the movies and TV shows for entertainment – sometimes because we need a serious dose of escaping reality to forget about our challenges for a while. And if we’re watching a thriller, when… Read more » - Your Company’s Telephony Needs: the Right Choice
Considering the differences between traditional and hosted PBX Even in today’s digital business world, Voice remains a key element in the overall communications offering, and so it’s important to make the right choice for your company’s telephony requirements. This includes whether to choose traditional on-premises PBX or hosted PBX (in… Read more » - When Dynamite Comes in Small, Very Passionate Packages
People of Vox: Spotlight on Shirley Cross Here is a multiple-choice question – please choose the correct answer from the following options below. Vox National Programme Manager in the PMO Office, Shirley Cross, has been with the company for: 30 days 5 months (30 weeks) 5 years (30 months) 30… Read more » - Making the Ultimate Fibre ConnectionIf we’re talking connectivity, there’s only one choice worth investing in. It’s fast, it’s future-proof, it’s the ultimate Internet experience. Spoiler alert: it’s Fibre. Chances... Read more »
- Answering at any costCall centres are increasingly using mobile numbers for outbound calls which is effective but against regulations, making it a costly tactic in terms of reputation and brand perceptions, says Natalie van der Merwe and Andrew King at Vox. The ICASA 2016 Numbering Plan Regulations prohibit the use of mobile… Read more »
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